Ask a question
-
Can I request a PINsentry device?
Yes, you can request a PINSentry device, by Contacting Us.
-
What is a National Clearing Code (NCC) / American Bankers Association Code (ABA)?
When making payments to countries where the National Clearing Code (NCC) (also known as a Routing Code) is the preferred method of routing payments, the…
-
Why is my card not working when there are cleared funds in my account?
We’re sorry to hear that your card isn’t working. There are various reasons that can lead to a card working properly or payments being rejected…
-
How can I get a replacement chequebook and/or paying-in book?
We’ll automatically send you chequebooks and paying-in books when your current one(s) near completion. Alternatively: Please use Online Banking…
-
Can I use the Barclays app abroad?
Yes, you can.The app is free to download and use, but you may incur charges from your mobile network provider, for mobile data, or internet use.
-
How can I change a payment beneficiary's details?
To change a beneficiary's details you will need to delete the existing beneficiary and follow the instructions to set up a new beneficiary: On your Online…
-
How do I send a message?
1. Log in to Online Banking2. Select Messages3. Authenticate (with PINsentry card reader, mobile PINsentry, Barclays debit, cash or authentication…
-
Can I pay a cheque into an account by mail?
The following information is for clients of Barclays International only. We are unable to process any cheques for customers of Barclays in the UK. If you…
-
Can I have a cheque book?
Please log in to your Online Banking: 1. Select Manage accounts2. Click on View all online services3. Click on Order from the left menu 4. Click on New…
-
What is the difference between a Standing Order and a Direct Debit?
With Standing Orders, you are giving your bank or building society an instruction to pay a certain individual / institution's bank account a set sum at…