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Can I add a new payee using the Barclays app?
Yes you can, simply complete the following steps: To add a new person, or company, to your list of payees, you will need to: Choose "Pay someone new" Search…
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Where can I find out the rates for Treasury Fixed Deposits?
Please call us for indicative rates for Currency Call Deposit, or Treasury Deposit Accounts. We’re here to help - Monday to Friday 8am to 6pm - Please…
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What is an 'Activation Code'?
Once you register, you will then be able to obtain an Activation Code to activate your Barclays app: The Activation Code only lasts for 24 hours The Activation…
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How can I view, change or cancel a Future Payment, Standing Order or Direct Debit (Sterling only) via Online Banking?
From your Online Banking Screen: 1. Navigate to Move Money2. Click on Transfers, Standing Orders and Direct Debits 3. Select your account4. Select what…
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How do I change the daily limit on how much I can withdraw from the ATM?
You can change the daily ATM cash withdrawal limit on your card, by completing the following steps: From your Barclays app 'Home' screen: Tap 'Cards' Scroll…
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What happens if I am registered for the Barclays app and I change, or lose, my phone?
If you change your phone: You can use the Barclays app on up to 6 devices. However, if you get a new phone and aren't going to keep your old one, you…
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Why is my card not working when there are cleared funds in my account?
We’re sorry to hear that your card isn’t working. There are various reasons that can lead to a card working properly or payments being rejected when…
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I've made a payment online, how do I know if it's been successful?
From your Online Banking 'Home' Screen: Click on 'Move Money' Click on 'Track payments' From the drop down menu, select the account you wish to see payment…
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I've changed my name. What do I do?
If you've got married, divorced, or changed your name by deed poll, you can change your name on your accounts, bank cards and statements etc. Visit any…
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I have been given a cheque by someone whose bank is outside of the UK, can I still pay this into my account?
A foreign cheque, one drawn on a bank outside of the UK, can be paid into your account using services called 'Negotiation' or 'Collection'. You do this…