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How do I delete a saved payee using my Online Banking?
From your Online Banking 'Home' Screen: Click 'Pay' option for the account your payee is saved against - this is the account you paid them from when you…
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How can I pay cash into my Barclays account?
If you would like to pay cash into a Barclays account (either your own, or a third party account), you will need your Barclays Debit Card, or a pre-printed…
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My Standing Order is due to be paid over a weekend, when will it be debited from my account?
If the day your Standing Order is due to be paid falls on a Saturday or Sunday (a non working day), it will not be paid until the next working day. Please…
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SWIFT ID / SWIFT CODE / SWIFTBIC
A SWIFT ID, also known as a SWIFT code or SWIFTBIC is an eight or 11 digit bank code. It identifies the bank you're sending funds to and should always…
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How can I contact you?
Whether you have a question relating to Online Banking to ask, or would like to make a general servicing enquiry, we will be pleased to assist you. To…
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What if I get my debit card PIN wrong?
You have three chances to enter your PIN correctly. If you enter your PIN incorrectly three times in a row, your PIN will be locked. This will happen…
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A cheque I've paid into my account has been 'Returned Unpaid'. What happens next?
There are several reasons why a cheque may be returned unpaid. Barclays will return the cheque to the payee with a covering letter detailing the…
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What’s the maximum amount I can pay a company, or individual, using my Barclays account?
You will be able to make a payment up to the value of £100,000. There will be no limit on inter account transfers.
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How do I view my IBAN and SWIFT code?
You can self-serve via Barclays app, by completing the following steps. From your 'Home' screen: Select the account you wish to view the IBAN / SWIFTBIC…
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How do I download / order an interim statement?
You can view your Statements immediately. Via Online Banking View Statements From your 'Home screen': Tap…