Mobile Banking
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How do I view my IBAN and SWIFT code?
You can self-serve via Barclays app, by completing the following steps. From your 'Home' screen: Select the account you wish to view the IBAN / SWIFTBIC…
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How do I reset the Barclays app?
If you need to reset the Barclays app, you can do so in the app itself. Tap the slider to bring up the ‘More’ section, then select 'Reset app'…
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How do I cancel a Direct Debit in The Barclays app?
You can cancel a Direct Debit by completing the following steps: From the Homescreen select 'Pay and Transfer' from the bottom navigation bar Tap 'Manage…
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Can I add a new payee using the Barclays app?
Yes you can, simply complete the following steps: To add a new person, or company, to your list of payees, you will need to: Choose "Pay someone new" Search…
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What is an 'Activation Code'?
Once you register, you will then to obtain an Activation Code to activate your Barclays app: The Activation Code only lasts for 24 hours The Activation…
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Can I request a PINsentry device?
Yes, you can request a PINSentry device, by Contacting Us.
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Can I use the Barclays app abroad?
Yes, you can.The app is free to download and use, but you may incur charges from your mobile network provider, for mobile data, or internet use.
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Where can I get an 'Activation Code' from?
You can call the Client Service Centre - Contact Us
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How can I amend my Standing Order in Barclays app?
You can amend your Standing Order by completing the following steps: From your Home screen select 'Pay and Transfer' from the navigation bar at the bottom…
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What happens if I am registered for the Barclays app and I change, or lose, my phone?
If you change your phone: You can use the Barclays app on up to 6 devices. However, if you get a new phone and aren't going to keep your old one, you…