Mobile Banking
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How do I reset the Barclays app?
If you need to reset the Barclays app, you can do so in the app itself. Tap the slider to bring up the ‘More’ section, then select 'Reset app'…
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Can I add a new payee using the Barclays app?
Yes you can. To add a new person or company to your list of payees, you will need to: Choose 'Pay someone new' Search by company name, or enter the beneficiary…
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What is an 'Activation Code'?
Once you register, you will then to obtain an Activation Code to activate your Barclays app: The Activation Code only lasts for 24 hours The Activation…
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Where can I get an 'Activation Code' from?
You can call the Client Service Centre - Contact Us
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Can I use the Barclays app on more than one device?
Yes.You can get access to your accounts on up to 6 devices using the Barclays app.
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What happens if I am registered for the Barclays app and I change, or lose, my phone?
If you change your phone: You can use the Barclays app on up to 6 devices. However, if you get a new phone and aren't going to keep your old one, you…
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How do I cancel a Direct Debit in The Barclays app?
You can cancel a Direct Debit by completing the following steps: From the Homescreen select 'Pay and Transfer' from the bottom navigation bar Tap 'Manage…
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Can I use the Barclays app abroad?
Yes, you can.The app is free to download and use, but you may incur charges from your mobile network provider, for mobile data, or internet use.
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Can I request a PINsentry device?
Yes, you can request a PINSentry device, by Contacting Us.
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How can I reorder my accounts?
You can reorder your accounts, by completing the below steps. From your Barclays app 'Home' screen: Tap 'More' on your navigation bar Tap 'Manage accounts' Tap…