Mobile Banking
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Where can I get an 'Activation Code' from?
You can call the Client Service Centre - Contact Us
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Can I use any mobile device to access the Barclays app?
Yes. You can access your accounts using any web-enabled mobile device that allows 'SSL-enabled web traffic' (i.e. https), such as: an iPhone an…
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How can I enable / disable 'Push Notifications'?
'Push notifications' are pieces of information that are pushed to your device to make you aware of something.They are free and you know who they are coming…
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How do I make an International Payment?
You can self-serve by completing the following steps: Tap 'Pay & Transfer' Tap 'International Payment' Choose the amount you want to send in…
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Why would I 'reset' the Barclays app?
If you suspect that someone knows your passcode, or you wish to change the account that you initially registered to the Barclays app (eg from a Personal…
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How can I reorder my accounts?
You can reorder your accounts, by completing the below steps. From your Barclays app 'Home' screen: Tap 'More' on your navigation bar Tap 'Manage accounts' Tap…
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How can I change the 'log-out time' of The Barclays app on my device?
Whether you're in the app or have it open, for your security, we'll automatically log you out if you don't use it for a certain amount of time. You can…
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I've renamed my accounts in Online Banking. Will they have the same names in the Barclays app?
Account Nicknames 'Account Nicknames' allow you to rename your account names (excluding Barclaycards) in the Barclays app. The Nicknames set within the…
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I am having trouble making a payment to my Barclaycard using the Barclays app. Why is this?
Please contact us to discuss by calling +44(0)333 200 1014.
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How do I upload a document to Barclays Cloud It?
From your "home" screen Log in to the Barclays app. Then, when you’re in Barclays Cloud It, select the ‘Add’ icon in the menu bar. Browse to find…