Banking
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My Standing Order is due to be paid over a weekend, when will it be debited from my account?
If the day your Standing Order is due to be paid falls on a Saturday or Sunday (a non working day), it will not be paid until the next working day. Please…
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How can I contact you?
Whether you have a question relating to Online Banking to ask, or would like to make a general servicing enquiry, we will be pleased to assist you. To…
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How do I find my account number and sort code?
You can find them both in a number of places: Printed on the bottom of your debit card Printed in the top right hand corner of your paper statement In…
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How can I pay cash into my Barclays account?
If you would like to pay cash into a Barclays account (either your own, or a third party account), you will need your Barclays Debit Card, or a pre-printed…
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International (Personal) Client
For Online Banking assistance and for all your general servicing requirements: Online Banking Members can contact us via our secure messaging service Alternatively,…
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A cheque I've paid into my account has been 'Returned Unpaid'. What happens next?
There are several reasons why a cheque may be returned unpaid. As the client it is up to you to take the matter up with the person(s) who issued…
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How can I change my address?
You can change your address, telephone number and email address via Online Banking and Mobile Banking or by Telephone Via Online Banking Please…
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How do I close my account?
You can now self-serve via Online Banking to Close an Account, by completing the following steps. From the 'Home' screen: Click any tab at the top of…
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How do I order an interim statement?
You can view your Statements immediately. Via Online Banking View Statements From your 'Home screen': Tap…
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What is a paying-in book?
A paying-in book contains a number of paying-in slips which include details to identify your bank account. You complete one each time you want to…