Banking
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What are your Opening Hours for Telephone Banking?
Private Bank Clients Our Telephone Banking Service is open: Days Opening Hours Monday - Friday 09.00 - 17.00 Saturday - Sunday Closed Please…
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How can I change my address?
You can change your address, telephone number and email address via Online Banking and Mobile Banking or by Telephone Via Online Banking Please…
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How can I get a replacement chequebook and/or paying-in book?
We’ll automatically send you chequebooks and paying-in books when your current one(s) near completion. Alternatively: Please use Online Banking…
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What is a paying-in book?
A paying-in book contains a number of paying-in slips which include details to identify your bank account. You complete one each time you want to…
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How do I add someone to my account?
You can either visit your local branch or post the required information to us. By Post If the party that is to be added is an existing Barclays…
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What do the abbreviations / icons mean on my statement?
Any abbreviation / icon which appears next to a transaction on your statement will appear with an explanation, above your transaction listing. If you require…
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I've changed my name. What do I do?
If you've got married, divorced, or changed your name by deed poll, you can change your name on your accounts, bank cards and statements etc. Visit any…
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I have been given a cheque by someone whose bank is outside of the UK, can I still pay this into my account?
A foreign cheque, one drawn on a bank outside of the UK, can be paid into your account using services called 'Negotiation' or 'Collection'. You do this…
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How can I update my personal details?
You have several options to change your address, telephone number and email address via Online Banking, Barclays app or by telephone: Via Online…
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Where can I find details of your Tariff?
Clients who are residents of the Channel Islands and Isle of Man Here are details of your Tariff International Clients Here are details of your Tariff…