Banking
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How can I update my personal details?
You have several options to change your address, telephone number and email address via Online Banking, Barclays app or by telephone: Via Online…
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I’ve ordered a Credit book for the first time with you, how long will it take to receive it?
It will take us 5 to 10 working days to produce your Credit book. We’ll then post it to you. Location Production After Production Timescales…
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Can I post you a cheque to pay into my International Bank Account?
Yes. Please send cheques with a completed paying in slip to us. If you do not have a paying in slip, please write the sort code and account number of the…
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How long will it take to set up a Standing Order?
From receipt of the instruction, it should take 2 working days to set up your Standing Order Mandate. There are a number of options available to clients…
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What are the opening hours for your Guernsey Branch?
Our Guernsey Branch is open during the following times: Day Opening Hours Monday 08.30 - 16.00 Tuesday 08.30 - 16.00 Wednesday 09.30 - 16.00 Thursday 08.30…
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Are there any charges for holding an International Bank Account?
The International bank Account has no monthly fees. However if your average balance in savings and/or investments falls below £100,000 (or currency equivalent)…
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How long does it take to open an account with you?
It varies. If we receive a fully completed application from you, and your circumstances are straightforward, your account will probably be open in six…
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How do I order foreign currency?
You can order foreign currency Commission-free from Barclays by calling: 0345 072 2222 Please note: This service is only available if you have a correspondence…
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Somebody who lives outside of the UK (Isle of Man or Channel Islands) would like to send me some money, what information do I need to give them?
You’ll need to provide the sender with some details. Your bank sort code number Your account number and/or your IBAN. Your IBAN can be found on the…
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How do I download a Statement on my account?
You have several options available to Download a Statement: Via Online Banking Available immediately On your Online Banking Screen, follow the…