Banking
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How can I order a "Certificate of Interest"?
There are a number of options available to you. Via Online Banking You can self-serve by completing the following steps: You can order…
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Can I post you a cheque to pay into my International Bank Account?
Yes. Please send cheques with a completed paying in slip to us. If you do not have a paying in slip, please write the sort code and account number of the…
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How do I order foreign currency?
You can order foreign currency Commission-free from Barclays by calling: 0345 072 2222 Please note: This service is only available if you have a correspondence…
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I would like to request a same day payment using 'CHAPS', when does the request need to be received?
A CHAPS payment is a same day Sterling transfer to another bank, or branch in the UK, Channel Islands and the Isle of Man. All 'CHAPS' payment requests…
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I’ve ordered a Credit book for the first time with you, how long will it take to receive it?
It will take us 5 to 10 working days to produce your Credit book. We’ll then post it to you. Location Production After Production Timescales…
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I have ordered a replacement Cheque book, how long will it take to receive it?
Once the request has been received we will order and post it to you: Location Timescalesfor Receipt UK 11 - 17 working days Europe 13 - 21…
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What are the Opening Hours for your Jersey Branch?
Our Jersey branch is open: Days Opening Hours Monday to Friday 09.30 - 16.00 Saturday Closed Sunday Closed
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Somebody who lives outside of the UK (Isle of Man or Channel Islands) would like to send me some money, what information do I need to give them?
You’ll need to provide the sender with some details. Your bank sort code number Your account number and/or your IBAN. Your IBAN can be found on the…
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How do I cancel or reduce my overdraft?
Your overdraft facility does not cost anything unless you use it, but if you would like to cancel or reduce please Contact Us.
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Rates and Fees - International clients
Clients Resident in Channel Islands and Isle of Man - Details of our Rates and Fees International Clients - Details of our Rates…