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How can I enable / disable 'Push Notifications'?
'Push notifications' are pieces of information that are pushed to your device to make you aware of something.They are free and you know who they are coming…
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How can I enable / disable Touch ID on my iOS mobile device?
You can enable / disable Touch ID on an iOS device by completing the following steps. From your Barclays app 'Home' screen: To Enable Touch ID Tap 'More'…
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Is it safe to save my details?
Yes, because we only save your surname and membership number. To log in, you still need to provide your secret passcode and memorable word, which we don’t…
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How do I search for something in Online Banking?
You can self-serve by completing the following steps. From your 'Home' screen: Click 'Search' to begin - in the top right hand corner of the screen A…
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What are received documents?
These are documents we’ve sent you via Online Banking secure messages.
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If I change to online statements, can I change back to paper statements?
Yes. To change back to paper statements:1. Select the blue drop down arrow on the top right corner (under your name)2. Navigate to Communication Preferences3.…
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What does Debit all charges from the account mean?
This is when all the charges for transferring money are taken from your account.So your recipient will receive the full amount you specified. Important As…
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How can I see the details and version of The Barclays app I am using?
You can see the details and version of The Barclays app on your device by completing the following steps. From your Barclays app 'Home' screen: Tap 'More' Tap…
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How can I Enable / Disable Face ID on my iOS device?
You can enable / disable Face ID by completing the following steps. To Enable Face ID From your Barclays app 'Home' screen: Tap 'More' from the navigation…
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How do I give my accounts 'nicknames'?
You can self-serve by completing the following steps. From your 'Home' screen: You can edit the name of your account by hovering over the existing name Click…