Ask a question
How does Chip & PIN work?
Your credit or debit card has a chip in it, which helps boost your card security. The chip uses sophisticated processing to identify genuine cards…
If I delete my membership details from this computer, will they become invalid?
No, if you delete your membership details from this computer, you can still use them to log in to Online Banking. However, it will be harder for someone…
How do tags work in Barclays Cloud It?
Tags help you keep documents organised so they’re easy to find when you need them. You can create and add up to 8 tags to each of your personal documents.…
How do I search for something in Online Banking?
You can self-serve by completing the following steps. From your 'Home' screen: Click 'Search' to begin - in the top right hand corner of the screen A…
What will I be able to view?
You will be able to view and fully transact on the following existing: UK Retail current accounts Sterling current accounts Barclaycard (Retail (UK) products) You…
Do I have to pay for Barclays Cloud It?
We won’t charge you to use "Barclays Cloud It", but if you’re using the Barclays app, you may be charged by your service provider for accessing the…
Can I send an alert to more than one person, in Barclays Cloud It?
No, you can only send an alert to yourself, using the contact details that you registered Online Banking with.
Will I be charged for text alerts sent from Barclays Cloud It?
No, all Barclays Cloud It text alerts are free. However, your service provider may charge you for receiving texts when you’re abroad.
How do I give my accounts 'nicknames'?
You can self-serve by completing the following steps. From your 'Home' screen: You can edit the name of your account by hovering over the existing name Click…
What does Deduct all charges from the payment mean?
This is when all the charges are deducted from the money you’re transferring.So your recipient will receive less than the amount you specified. Important Since…