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What are sent documents?
These are documents you’ve sent us via Online Banking secure messages.
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Why should I be wary of using public computers?
If you use public computers, including Internet cafés and wireless hotspots, it’s more likely your online details could be compromised. To protect…
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What does Debit only UK charges from the account mean?
This is when the UK charges for transferring money are taken from your account.Any international charges will be taken from the money you’re transferring.So…
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Why should I take care when downloading things?
Downloads can be used by fraudsters to install malicious software onto your computer. This software can be used to steal your personal details and identity. To…
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What is a personal firewall?
A personal firewall protects your computer. It works as a barrier between your personal computer and the Internet, stopping malicious software from attacking…
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What are received documents?
These are documents we’ve sent you via Online Banking secure messages.
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What are Trojans?
A Trojan is a malicious ‘hidden’ program that is installed when you download a program you want. Sometimes a Trojan can cause damage to your…
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I saw a message that told me I might have other accounts, but I don't think there should be other accounts.
Are there any Business accounts that you have held with Barclays that you may have closed?Sometimes a record of your previous accounts is retained, in…
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What are software updates and patches?
Software updates and patches close holes – or weaknesses – in your computer’s software. So it’s important to keep them up to date to protect your…
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How do I find a document in Barclays Cloud It?
In the Barclays app, you can either manually search through the list of documents: by scrolling on the main screen or use the 'Find' button to search…