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What is spyware?
Spyware is a program that can secretly gather information about you while you use your computer. Spyware can: Slow down your computer Alter your…
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What should I do if I don’t recognise some of the transactions on my account?
Your security is our utmost priority.This is why we display your last log in date whenever you log in.Didn't log in on that date? Check there are no suspicious…
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What is an auto rollover for Treasury Deposits?
To help you control your deposits with ease, we automatically reinvest – or rollover – your money into a new deal after a set term. You can either…
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What does Deduct all charges from the payment mean?
This is when all the charges are deducted from the money you’re transferring.So your recipient will receive less than the amount you specified. Important Since…
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How can I make a Bill Payment on Online Banking?
You can self-serve via Online Banking by following the below steps: From the Online Banking 'Home' screen: Click 'Pay' Select the account…
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Do you have any advice on how to fight fraud?
Please keep your banking details safe and do not divulge them to strangers without reason and checking credentials. If you think you've been the victim…
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What are sent documents?
These are documents you’ve sent us via Online Banking secure messages.
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How can I stop my Debit Card being used in certain types of retailers?
From your Barclays app 'Home' screen: Select 'Cards' under the 'Account Management' section Choose the relevant card - if you have multiple cards - use…
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In payments, what does carried forward mean?
When completing an online payment, if you get the payment status 'carried forward' please contact us so we can ensure your payment is completed without…
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How do tags work in Barclays Cloud It?
Tags help you keep documents organised so they’re easy to find when you need them. You can create and add up to 8 tags to each of your personal documents.…