Why should I take care when downloading things?

Downloads can be used by fraudsters to install malicious software onto your computer. This software can be used to steal your personal details and identity.

To protect yourself:

  1. Don’t download any software onto your computer unless it’s from a trusted source or site
  2. Be aware that software can contain Trojans (malicious software ‘hidden’ among legitimate software)

How helpful did you find this article?

Thank you for leaving some feedback

Thank you for taking the time to leave some feedback. We will use this information to improve our service.

Sorry this didn't answer your question

Please take a moment to leave some feedback, using the form below. PLEASE NOTE: Do not include any personal or account details: we cannot answer specific questions about your account.

Thank you for your rating

Please tell us why you found it useful using the form below. PLEASE NOTE: Do not include any personal or account details: we cannot answer specific questions about your account.

Top questions within General