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What does Debit only UK charges from the account mean?
This is when the UK charges for transferring money are taken from your account.Any international charges will be taken from the money you’re transferring.So…
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I have more than one Barclays Online Banking profile. Why can't I see them all together in the app?
Due to the complex nature of some accounts, you’ll need a separate device for each, to see each group of accounts. You’ll also need to register a Barclays…
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How do I navigate through the alert selection screen?
You can set your Text Alert Preferences by selecting the account you wish to register for and clicking NEXT. Once the preferences for that account are…
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What is the Unpaid Transactions alert?
The Unpaid Transaction alert tells you when there's not enough money in your account to cover a transaction due that day (e.g. a cheque, standing…
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How do I search for something in Online Banking?
You can self-serve by completing the following steps. From your 'Home' screen: Click 'Search' to begin - in the top right hand corner of the screen A…
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How can I view my debit card PIN?
You will need to have your mobile phone and debit card with you. Once logged into Online Banking: Select 'Manage Accounts' from the menu bar Under 'Card…
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How can I view a summary of my mortgage and recent transactions via the Barclays App?
From your Barclays app 'Home' screen: 1. Tap 'Show all accounts' 2. Tap 'Mortgage accounts' and select the account you wish to view 3. Scroll down to view…
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I am interested in a mortgage can you give me some details?
We offer a range of mortgages. To find out more, click on the relevant link below: International Banking clients Buying a UK property Find out…
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How can I find out information about mortgage payment holidays due to COVID-19?
We're here to support our clients to overcome challenges We recognise the importance of providing support for our clients who may suffer hardship…
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What do the charge options mean?
Deduct from the payment By choosing this option we will debit all charges associated with this transfer from the payment you have requested. The…