Ask a question
-
How can I view the Direct Debits on my account?
To view your Direct Debits complete the following steps. From your 'Home' screen Tap 'Pay & Transfer' Tap 'Manage your payments' Tap 'Manage Direct…
-
What do the abbreviations / icons mean on my statement?
Any abbreviation / icon which appears next to a transaction on your statement will appear with an explanation, above your transaction listing. If you require…
-
Can I request a PINsentry device?
Yes, you can request a PINSentry device, by Contacting Us.
-
How do I cancel a Direct Debit in The Barclays app?
You can cancel a Direct Debit by completing the following steps: From the Homescreen select 'Pay and Transfer' from the bottom navigation bar Tap 'Manage…
-
Where can I find foreign exchange rates?
From your Online Banking Screen: 1. Navigate to Move Money2. Click on International Payment 3. Within Step 1: Payments click on foreign exchange calculator…
-
Where can I get an 'Activation Code' from?
You can call the Client Service Centre - Contact Us
-
What are the opening hours for your Isle of Man Branches?
Please note: In light of recent Government announcements, our branches remain open for business to serve you.As we continue to ease back toward our usual…
-
How do I send a message?
Log in to Online Banking with either PINsentry Card Reader or Mobile PINsentry. You can then access 'Chat' by clicking on the 'Message us' link found…
-
How do I add a 'Temporary Freeze' to my Debit Card?
If you have mislaid your Debit Card, you can add a 'Temporary Freeze' to the Card, which will give you time to look for it, whilst the card is disabled…
-
How do I add someone to my account?
You can either visit your local branch or post the required information to us. By Post If the party that is to be added is an existing Barclays…