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I've changed my name. What do I do?
If you've got married, divorced, or changed your name by deed poll, you can change your name on your accounts, bank cards and statements etc. Visit any…
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What is a paying-in book?
A paying-in book contains a number of paying-in slips which include details to identify your bank account. You complete one each time you want to…
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What is a National Clearing Code (NCC) / American Bankers Association Code (ABA)?
When making payments to countries where the National Clearing Code (NCC) (also known as a Routing Code) is the preferred method of routing payments, the…
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Can I use the Barclays app abroad?
Yes, you can.The app is free to download and use, but you may incur charges from your mobile network provider, for mobile data, or internet use.
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How can I get a replacement chequebook and/or paying-in book?
We’ll automatically send you chequebooks and paying-in books when your current one(s) near completion. Alternatively: Please use Online Banking…
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What do I do if I cannot remember my memorable word?
You can log in to Online Banking via PINsentry to change your memorable word if you cannot remember it:1. Under Step 1 enter your surname and your Barclays…
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How can I change a payment beneficiary's details?
To change a beneficiary's details you will need to delete the existing beneficiary and follow the instructions to set up a new beneficiary: On your Online…
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What do I do if I've lost my PINSentry or don't have it to hand?
If you have lost / misplaced your PINsentry, you have the following three options: If you have lost your PINsentry device, you can contact us to…
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Am I able to change my Barclays Debit Card PIN via Online Banking?
This is not a service we currently offer. You can, however, change your PIN at any Barclays ATM based in the UK (Including the Isle of Man and the Channel…
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How can I place a spending limit on my Card Payments?
Clients can now self-serve via the Barclays App by following the below steps: Under 'Quick Links' - Tap 'Cards' Scroll up to see more options Tap…