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What is the 'Barclays job offer' email scam that I've been made aware of?
As part of this scam, you are invited either by email or website to apply for a job at ‘THE NEW BARCLAYS NIGERIA BANK PLC’ branch. Once you have provided…
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I have ordered a replacement Cheque book, how long will it take to receive it?
Once the request has been received we will order and post it to you: Location Timescalesfor Receipt UK 11 - 17 working days Europe 13 - 21…
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How do I upload a Document to Barclays Cloud It?
1. When you are in Barclays Cloud it, select the 'Add' icon in the menu bar. 2. Browse to find your document on your computer and then enter a document…
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Somebody who lives outside of the UK (Isle of Man or Channel Islands) would like to send me some money, what information do I need to give them?
You’ll need to provide the sender with some details. Your bank sort code number Your account number and/or your IBAN. Your IBAN can be found on the…
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I don't have an agreed overdraft limit. How much will it cost if I go overdrawn?
Charges for being overdrawn without an authorised overdraft are set out in our tariff. If you want to discuss arranging an agreed overdraft, please…
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What Notification Text Alert Preferences can I set?
Alerts to keep you informed of your account activity Large debits over a certain amount (helps you stay on top of your spending) Large credits over…
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How can I set up a regular payment / standing order?
On your Online Banking Screen:1. Navigate to Move Money2. Click on Set up a standing order3. Choose the account you want to make the payment from4.…
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How do I get a memorable word?
When you log in for the first time, we’ll ask you to choose a memorable word. Your memorable word must: Have six to eight letters It must NOT contain: Numbers Punctuation Spaces Special…
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How can I View / Order a redemption statement / settlement amount via Online Banking?
From your Online Banking 'Home' screen: 1. Click on 'Mortgage Management' 2. Click on 'Get a mortgage settlement amount' 3. Scroll down until you see the…
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In payments, what does "Rejected by bank" mean?
This means that, unfortunately, we’ve had to reject your payment or transfer. Wish to call us to discuss this further? Please Contact us