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Can I post you a cheque to pay into my International Bank Account?
Yes. Please send cheques with a completed paying in slip to us. If you do not have a paying in slip, please write the sort code and account number of the…
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When should I use an urgent currency International payment or a SEPA credit transfer?
Differences SEPA credit transfer Urgent currency payment In a hurry? This is for non-urgent payment. Your recipient will receive money…
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How do I get a membership number?
Please register for Online Banking and we'll e-mail your membership number within 24 hours (if we hold your e-mail address) or by post. The e-mail will…
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Can I delete all my messages in my Inbox at once?
On your Online Banking Screen: 1. Select Profile2. Navigate to My documents and messages3. Click on Secure messages4. Under My messages click on the…
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Can I withdraw money from my deceased relative's account to pay for the funeral?
We are sorry for your loss and will do what we can to help. Normally, we can pay, or part pay, your funeral bill (this does not include additional costs…
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What mobile operating systems do you support for the Barclays app?
The Barclays app is available on: iPhones running iOS 9.3 or later Android 5.0 and above BlackBerry OS 5.0 or later (UK Only) Windows…
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How can I amend my Standing Order in Barclays app?
You can amend your Standing Order by completing the following steps: From your Home screen select 'Pay and Transfer' from the navigation bar at the bottom…
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What is a SEPA Credit Transfer?
Introduced in January 2008, this service is for non-urgent payment in Euros to the following countries: SEPA countries are the EU countries and their territories…
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How can I view the Standing Orders / Direct Debits on my account via Online Banking?
To view your Standing Orders / Direct Debits via Online Banking, complete the following steps. From your 'Home' screen: Scroll down to the navigation…
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I’ve ordered a Credit book for the first time with you, how long will it take to receive it?
It will take us 5 to 10 working days to produce your Credit book. We’ll then post it to you. Location Production After Production Timescales…