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How do I set, amend or remove my Notification Alert Preferences?
From your Online Banking homepage: Click on the 'Profile' icon at the top right corner of the screen Click 'Notification preferences' You will then be…
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I can't see all my accounts - but I can see them in Barclays Online Banking.
If you have registered more than one Barclays Online Banking profile, and so view some accounts separately in each, you’ll need to register each of these…
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How do I stop a cheque?
1. Please log into Online Banking 2. Select Manage Accounts tab 3. Select All online services …
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Can I use my Debit Card and Connect Electronic Card when I'm abroad?
Yes you can. Connect Electronic CardThis card can be used wherever a PLUS or Connect Electronic sign is displayed. Debit CardYou can use your Debit Card…
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What mobile operating systems do you support for the Barclays app?
The Barclays app is available on: iPhones running iOS 9.3 or later Android 5.0 and above BlackBerry OS 5.0 or later (UK Only) Windows…
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How do I rearrange my accounts into an order I want to see them?
You can self-serve by completing the following steps. From your Online Banking 'Home' screen: Select the account you wish to move Click the icon to the…
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My card was captured by a cash machine. What should I do?
Your card may have been captured for a variety of reasons. Please Contact Us for further details. Barclays Debit Card If your card was captured…
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Somebody who lives outside of the UK (Isle of Man or Channel Islands) would like to send me some money, what information do I need to give them?
You’ll need to provide the sender with some details. Your bank sort code number Your account number and/or your IBAN. Your IBAN can be found on the…
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What is the 'Barclays job offer' email scam that I've been made aware of?
As part of this scam, you are invited either by email or website to apply for a job at ‘THE NEW BARCLAYS NIGERIA BANK PLC’ branch. Once you have provided…
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I have ordered a replacement Cheque book, how long will it take to receive it?
Once the request has been received we will order and post it to you: Location Timescalesfor Receipt UK 11 - 17 working days Europe 13 - 21…