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What is Cloud It?
Barclays 'Cloud It' is designed as a secure place to upload, store and manage your important documents. It allows you to access the files you want, whenever…
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What do I have to do as a first time user?
Once you have registered, you will be sent: 12 digit membership number by email (if we hold your email address) or by post 5 digit passcode through the…
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What are the cut off times for sending a payment(s) via Online Banking
Please use the following links to find out our Payment cut-off times for Online Banking: Residents in Channel Islands & Isle of Man Personal…
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How do I access Barclays Cloud it?
On your Online Banking Screen: 1. Select the blue drop down arrow on the top right corner (under your name)2. Select My Barclays documents
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Can you explain what is meant by 'Letters of Administration' please?
Courts are often asked to rule on the management of a deceased person's estate. Generally, this is a routine matter for probate courts, which are created…
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What if I get my Barclaycard PIN wrong?
You have three chances to enter your PIN correctly. If you enter your PIN incorrectly three times in a row, your PIN will be locked. This will happen…
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How do I complain?
If you have a complaint about any aspect of our products or service then we would like to hear from you. For information on complaints including…
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How do I print a statement?
You can print a statement from Barclays Cloud it: 1. Select the blue drop down arrow on the top right corner (under your name)2. Navigate to My Barclays…
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How can I see a list of all the standing orders and direct debits I’m paying?
From your Online Banking Screen: 1. Navigate to Move Money2. Click on Transfers, Standing Orders and Direct Debits 3. Select your account you want to search…
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How do I view my IBAN?
You can view your IBAN via Online Banking, by completing the following steps. From your Online Banking 'Home' screen: Click onto the account…