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Can I use my debit card abroad?
Yes, you can use your debit card in millions of shops and cash machines worldwide - anywhere you see the VISA sign. If you use your Debit Card abroad or…
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How can I add a beneficiary to pay via Online Banking?
From your Online Banking Home Screen, complete the following steps: To pay a person or Company: From the 'Home' screen - tap 'Pay' at the side of any…
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What is the 'W-8BEN Form' scam that I've been made aware of?
The W-8BEN form is a legitimate US tax exemption document. Fraudsters try to use the W-8BEN form to gain personal information including your mother’s…
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How do I notify you that a friend, relative, partner or colleague has passed away?
Please accept our condolences. We’ll do what we can to make this difficult time as easy as possible for you. To notify us about your friend, relative,…
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I am abroad and my card is not working. Can you help?
Please Contact Us
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What is 'Probate' or 'Grant of Probate'?
If you have been nominated as an executor in a will following someones passing you will need to apply for Probate or Grant of Probate Probate or Grant…
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How do I order foreign currency?
You can order foreign currency Commission-free from Barclays by calling: 0345 072 2222 Please note: This service is only available if you have a correspondence…
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What do I do if I need help using Barclays.Net?
Once you have logged in successfully, select ‘Help’ in the top left hand corner of the screen. This will take you to a page which explains…
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How can I amend a payment or transfer?
Log in to Online Banking Click the Payments tab Click View Payments Select the payment you want to amend. Amend the relevant details Click Continue Payments…
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How can I verify a payment?
Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…