Security
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What is the 'Barclays job offer' email scam that I've been made aware of?
As part of this scam, you are invited either by email or website to apply for a job at ‘THE NEW BARCLAYS NIGERIA BANK PLC’ branch. Once you…
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What is the 'W-8BEN Form' scam that I've been made aware of?
The W-8BEN form is a legitimate US tax exemption document. Fraudsters try to use the W-8BEN form to gain personal information including your mother’s…
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I'm worried about becoming a victim of cheque fraud, what can I do to protect myself?
The below actions can help protect you against becoming a victim of cheque fraud: Don’t accept cheques from people you don’t know and/or trust Be…
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Where can I learn more about fraud protection?
The Barclays Wealth website contains lots of information about how you can protect yourself from financial fraud. In addition we recommend the following…
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What is the Lotto Prize / Advance Fee scam that I've been made aware of?
Within both scams, the victim is asked for a payment up front in return for receiving a substantial amount of money. The fraudster will advise that the…
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What is meant by "boiler room" fraud?
This is a common scam whereby fraudsters pose as sales people and contact unsuspecting individuals to offer them seemingly exciting investments, such as…
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What should I do if I have been a victim of fraud?
If you have been unfortunate to fall victim to fraud on your Barclays account(s) or card(s), please contact us immediately and we will do everything we…
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What are software updates and patches?
Software updates and patches close holes – or weaknesses – in your computer’s software. So it’s important to keep them up to date…
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What is identity theft and how does it occur?
Identity theft occurs when fraudsters use your personal information without your knowledge or consent to take out bank accounts, credit cards, loans, state…
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How can I keep my documents safe?
To keep your personal documents safe: Keep them safely locked away at home or at your bank Contact the issuing organisation immediately if your documents…