Corporate User
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How can I import a BACS file?
Log in to Online Banking Click the Payments tab Click Import Payments Select the BACS option Enter the full path and filename of the file you wish to…
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How do I authorise a payment?
Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…
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How can I import a MT103 file?
Log in to Online Banking Click the Payments tab Click Import Payments Select the MT103 option Enter the full path and filename of the file you wish to…
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How can I create a beneficiary set?
Log in to Online Banking Click the Payments Tab Click Create Beneficiary Set Type the name of your new beneficiary set within the Set Name field Select…
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How can I add a beneficiary to pay via Online Banking?
From your Online Banking Home Screen, complete the following steps: To pay a person or Company: From the 'Home' screen - tap 'Pay' at the side of any…
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How can I reject a payment?
Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…
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How can I verify a payment?
Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…
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How can I search for a beneficiary?
Log in to Online Banking Click View Beneficiaries Select either the beneficiary criteria or search for the beneficiary name. Click Display
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How can I add a group?
As a system administrator, you have the ability to add groups for a corporate user to see. Log in to Online Banking Click Groups Click Add Group Type…
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What are some examples of authorisation limits?
General points to note when completing these details are: The limits for approval increase from left (1A or 1B) to right (2As). When entering a limit…