Corporate User

  • How can I add a beneficiary?

    Log in to Online Banking Click the Payments Tab Click Create Beneficiary Type the name of your new beneficiary within the Beneficiary Name field Enter…

  • How can I import a BACS file?

    Log in to Online Banking Click the Payments tab Click Import Payments Select the BACS option Enter the full path and filename of the file you wish to…

  • How do I authorise a payment?

    Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…

  • How can I import a MT103 file?

    Log in to Online Banking Click the Payments tab Click Import Payments Select the MT103 option Enter the full path and filename of the file you wish to…

  • What is a beneficiary set?

    A beneficiary set is a group of beneficiaries. Sets can be set up so that beneficiary details can be more easily managed.

  • How can I verify a payment?

    Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…

  • How can I search for a beneficiary?

    Log in to Online Banking Click View Beneficiaries Select either the beneficiary criteria or search for the beneficiary name. Click Display

  • How can I amend a beneficiary‚Äôs details?

    Log in to Online Banking Click the Payments tab Click View Beneficiary Sets Change the beneficiary details you wish to amend Click Submit Enter PIN Click…

  • How can I delete a beneficiary set?

    Log in to Online Banking Click the Payments tab Click View Beneficiary Sets Select the beneficiary set your want to delete. Click the Delete button at…

  • What are some examples of authorisation limits?

    General points to note when completing these details are: The limits for approval increase from left (1A or 1B) to right (2As). When entering a limit…