Corporate User

  • How can I import a BACS file?

    Log in to Online Banking Click the Payments tab Click Import Payments Select the BACS option Enter the full path and filename of the file you wish to…

  • How do I authorise a payment?

    Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…

  • How can I add a beneficiary?

    From your Online Banking Home Screen, complete the following steps: To pay a person or Company: From the 'Home' screen - tap 'Pay' at the side of any…

  • How can I import a MT103 file?

    Log in to Online Banking Click the Payments tab Click Import Payments Select the MT103 option Enter the full path and filename of the file you wish to…

  • How can I verify a payment?

    Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…

  • What are some examples of authorisation limits?

    General points to note when completing these details are: The limits for approval increase from left (1A or 1B) to right (2As). When entering a limit…

  • How can I reject a payment?

    Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…

  • How can I delete a beneficiary set?

    Log in to Online Banking Click the Payments tab Click View Beneficiary Sets Select the beneficiary set your want to delete. Click the Delete button at…

  • How can I add an account set?

    The Add account set screen enables a system administrator to create an Account set by choosing from a list of accounts that are not…

  • What do the various import statuses mean?

    There are five different import statuses:   Validation Pending - the file has been uploaded but is waiting for all the payments to be validated by…