How can I reject a payment?

  1. Log in to Online Banking
  2. Go to the Authorise Payments screen within the Payments tab
  3. To see all payments requiring authorisation across your account group; select Show all
  4. To see only your own payments; select Show mine
  5. Identify the payments you want to reject and check the boxes in the Select column.
  6. Click Reject
  7. Re-check the payments your want to reject.
  8. Enter your PIN.

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