Stationery
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How can I get a replacement chequebook and/or paying-in book?
We’ll automatically send you chequebooks and paying-in books when your current one(s) near completion. Alternatively: Please use Online Banking…
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What is a paying-in book?
This contains a number of paying-in slips which include details to identify your bank account. You complete one each time you want to pay cash or cheques…
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I've ordered a chequebook for the first time with you. How long will it take to receive it?
It will take us 4 to 5 working days to produce your chequebook. We’ll then post it to you. Location Production After Production Timescales for…
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I’ve ordered a Credit book for the first time with you, how long will it take to receive it?
It will take us 5 to 10 working days to produce your Credit book. We’ll then post it to you. Location Production After Production Timescales…
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I have ordered a replacement Chequebook, how long will it take to receive it?
Once the request has been received we will order and post it to you within 5 - 7 working days. Location Timescales for Delivery UK 1 - 2 working days Europe 3…
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Do you provide left-hand chequebooks?
Yes, we do provide Left-hand chequebooks. These are provided by request only. To request a Left-hand chequebook please Contact Us and we'll be happy…
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I have ordered a replacement cheque book / paying in book, how long will it take to receive it?
Once the request has been received we will order and post it to you within: Location Timescales for Delivery UK 11 - 17 working days Europe 13 -…
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I have ordered a replacement paying in book, how long will it take to receive it?
Once the request has been received we will order and post it to you within 5 - 7 working days. Location Timescales for Delivery UK 1 - 2 working days Europe 3…
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What should I do if the contact details are incorrect?
If the information entered here is incorrect, please update with the correct contact telephone number.