Stationery
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What is a paying-in book?
A paying-in book contains a number of paying-in slips which include details to identify your bank account. You complete one each time you want to…
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How can I get a replacement chequebook and/or paying-in book?
We’ll automatically send you chequebooks and paying-in books when your current one(s) near completion. Alternatively: Please use Online Banking…
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I’ve ordered a Credit book for the first time with you, how long will it take to receive it?
It will take us 5 to 10 working days to produce your Credit book. We’ll then post it to you. Location Production After Production Timescales…
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I have ordered a replacement Cheque book, how long will it take to receive it?
Once the request has been received we will order and post it to you: Location Timescalesfor Receipt UK 11 - 17 working days Europe 13 - 21…
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I've ordered a cheque book for the first time with you. How long will it take to receive it?
It will take us 4 to 5 working days to produce your cheque book. We’ll then post it to you: Location Production After Production Timescales for receipt In…
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I have ordered a replacement paying in book, how long will it take to receive it?
Once the request has been received we will order, process and post it to you. You should receive it within: Location Timescales for Order Processing…
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Do you provide left-hand cheque books?
Yes, we do provide left handed cheque books. These are provided by request only. To request a left handed cheque book, please Contact Us and we'll…
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What should I do if the contact details are incorrect?
If the contact information is incorrect, please Contact Us to find out how to update with the correct details.
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I have ordered a replacement cheque book / paying in book, how long will it take to receive it?
Once the request has been received we will order, process and post it to you within: Location Timescales for Order, Processing & Delivery UK 11…