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What is the difference between a Standing Order and a Direct Debit?
With Standing Orders, you are giving your bank or building society an instruction to pay a certain individual / institution's bank account a set sum at…
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Can I pay any bills that may occur from the deceased's account?
Any outgoing payments from the deceased's account must be managed by the Executor, appointed within the will. The Executor can arrange payments from an…
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What are the cut off times for sending payments via Online Banking?
If you want someone to receive your money by a certain time, you need to send it by a certain time. See our cut off times
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A cash machine didn't give me my money but it appears on my statement. Can I request my money back?
Transactions at a Barclays cash machine in the UK, Channel Islands or Isle of Man are usually refunded within 2 working days. Transactions anywhere else…
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What happens if I locked my PIN at an ATM?
Do you remember your PIN and are you in the UK, Isle of Man or Channel Islands? You can reactivate it at a Barclays ATM. Go to a Barclays ATM …
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What are the opening hours for your Guernsey Branch?
Our Guernsey Branch is open during the following times: Day Opening Hours Monday 08.30 - 16.00 Tuesday 08.30 - 16.00 Wednesday 09.30 - 16.00 Thursday 08.30…
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How do I log into Barclays.Net
Open Internet Explorer or Safari depending on which operating system you are using. Go to barclays.net Read and Accept the security obligations. In the…
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In payments, what does Execution pending mean?
This means we’ve submitted your payment or transfer and it’s been verified or authorised. We’ll send it on the specified date.
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How do I search for a payment?
Please log in to Online Banking. 1. Click on the name of your account to see more of it (under My accounts)2. You will now see more about the transactions…
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How can I log out of Online Banking?
Click Log Out Click OK This will end your session.