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What is meant by "boiler room" fraud?
This is a common scam whereby fraudsters pose as sales people and contact unsuspecting individuals to offer them seemingly exciting investments, such as…
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Can I save my membership number and surname, so I don’t have to type them every time I log in?
Yes, you can. When you log in to Online Banking on a private device, please click in the box next to Remember me. (This is below where you type your…
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How do I cancel a Foreign Currency Account Transfer in Online Banking?
On your Online Banking 'Home' Screen: Click on 'Move Money' Click on 'Foreign currency account transfers' Select the account you wish to view and…
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How can I make a future dated transfer between accounts on Online Banking?
You can self-serve via Online Banking by following the below steps: From the Online Banking 'Home' screen: Click a 'Transfer' - these are to…
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How can I make a Bill Payment on Mobile Banking?
You can self-serve via Mobile Banking by following the below steps: From the Mobile Banking 'Home' screen: Tap ‘Pay & Transfer’ Tap…
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Can I have an overdraft / increase my existing overdraft on my account?
Having an overdraft applied to your account or increasing an existing overdraft is subject to status. Please Contact Us to discuss further.
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What is Social Engineering and do I need to do anything to protect myself?
Social engineering is a term that describes a non-technical kind of intrusion that relies heavily on human interaction and often involves tricking other…
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What is Barclays share price today?
See today’s Barclays Share Price
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What are debit cards?
Debit cards allow you to pay for goods in shops and withdraw money at cash machines. The money is automatically taken or reserved from your current account…
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What happens if I lose communication / signal during a transaction?
When you complete a transaction (bill payment, funds transfer etc) you will see a confirmation page that the transaction was successful. If you don't get…