Online Banking
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What is the auto-rollover period for Treasury Deposits?
To help you control your Deposits with ease, we automatically reinvest – or rollover – your money into a new deal after a set term. The auto-rollover…
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How do I update my Contact Details on Online Banking?
From your Online Banking 'Home' screen: Tap on your 'Profile' icon - top right of your screen Tap on 'Contact Details' You will then be shown your Personal…
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How do I get a passcode?
Please register for Online Banking and we’ll e-mail your membership number within 24 hours (if we hold your e-mail address), or send to you…
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Why can’t I see my saved log in details?
You need cookies enabled in your browser. Cookies are small bits of data that remember things about you, like your log-in details.
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How can I get online statements?
On your Online Banking Screen: 1. Navigate to My preferences2. Click on Statement and letter preferences3. Under Delivery method you can choose Online…
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Is it safe to save my details?
Yes, because we only save your surname and membership number. To log in, you still need to provide your secret passcode and memorable word, which we don’t…
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What are the various payment types?
We have three payment types: 1. Urgent All urgent payments you’ve made in any currency. 2. Transfer Transfers you’ve made between your own Barclays…
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How do I navigate through the alert selection screen?
You can set your Text Alert Preferences by selecting the account you wish to register for and clicking NEXT. Once the preferences for that account are…
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Can I save a new layout for my statements?
Sorry, no, you can’t. You can only change your layout for your current session. When you next log in, your statement will change back to the standard…
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Do I need to delete my personal details from this computer?
Are you selling this computer, giving it away, or throwing it away?Or is it a public computer?Then we would strongly recommend you delete any saved personal…