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What is the maturity date?
The maturity date is the last date you can exercise your option.
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What is the auto-rollover period for Treasury Deposits?
To help you control your Deposits with ease, we automatically reinvest – or rollover – your money into a new deal after a set term. The auto-rollover…
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How do I update my Contact Details on Online Banking?
From your Online Banking 'Home' screen: Tap on your 'Profile' icon - top right of your screen Tap on 'Contact Details' You will then be shown your Personal…
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How do I get a passcode?
Please register for Online Banking and we’ll e-mail your membership number within 24 hours (if we hold your e-mail address), or send to you…
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How often will I receive a Mortgage Statement?
We'll send you a Mortgage Statement annually. This shows: The monthly payments you have made in the past 12 months Your mortgage balance (as at a given…
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Am I eligible for a mortgage?
To find out more about mortgages click on the relevant link below: International Banking clients Buying a UK property Find out more Local Island…
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Who can I make payments to, using the Barclays app?
You can make payments to any existing payees, such as friends, family and businesses, that you have set up or made payments to in your Online Banking…
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How secure is your website?
We take the security of your financial information seriously, and take every step to protect you online. We also use the latest technology, including…
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What does the term 'Phishing' mean?
Phishing is the term used when fraudsters gather confidential information by sending out emails, instant messages that direct individuals to bogus websites…
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Why can’t I see my saved log in details?
You need cookies enabled in your browser. Cookies are small bits of data that remember things about you, like your log-in details.