Online Banking
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How do I transfer money between my Barclays accounts in international currencies?
From your Online Banking Home Screen: Select the Account you want to transfer from Tap the 'Transfer' icon to the right of your account balance Select…
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What are the timescales for sending international payments?
The following table offers an indication of the number of working days you should generally allow when making transfers to different parts of the world.…
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Can I order a new PIN and a new card?
Was your card lost or stolen? Please contact us immediately to put a stop on your card. Call our 24-hour helpline on +44 (0) 1604 230 230. Was your…
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What is the Overdraft(s) and Emergency Borrowing alert?
This alert keeps you informed if you pass into any Overdraft and/or Emergency Borrowing limits which will result in charges to your account. Subject to…
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When will I need to use my five-digit passcode?
You will need to use your five-digit passcode every time you log into Barclays Online Banking. You will only be required to use your memorable word if…
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A message 'Error 321800' came on screen while I was submitting a payment online. What does this mean?
This error means that the beneficiary bank you are wanting to send this payment to are not part of the Faster Payment Scheme. Please call us if you…
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Which are the SEPA countries?
These are the countries you can make SEPA credit transfers (non-urgent payments in Euros) to. European Payments Council - List of SEPA Scheme Countries SEPA…
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Check Details
Please check the details carefully. If you want to change anything, select Back and make the changes on the previous screen.
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In payments, what does Cancellation Pending mean?
This means our system is attempting to cancel this payment following your request.
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What should I do if the company I want to pay isn’t listed?
First, try different search terms to find the company: Search using the company's name exactly as it appears on your bill Search using just a word from…