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How do I cancel a Direct Debit?
On your Online Banking Screen: 1. Navigate to Move Money2. Click on Transfers, Standing Orders and Direct Debits 3. Select your account4. Select Direct…
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How do I use my Chip and PIN card in a shop?
You’ll see a till with a PIN pad, a small device with a keypad, a screen and a slot for your card. You or the shopkeeper will insert your card into…
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I am having trouble making a payment to my Barclaycard using the Barclays app. Why is this?
Please contact us to discuss by calling +44(0)333 200 1014.
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How do I apply / register for Online Banking?
To apply / register please contact us
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Can I change my PIN?
Yes. If you find it hard to remember your PIN, you can choose a more memorable one at most Barclays cash machines (this facility is not available when…
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How do I cancel a Foreign Currency Account Transfer in Online Banking?
On your Online Banking 'Home' Screen: Click on 'Move Money' Click on 'Foreign currency account transfers' Select the account you wish to view and…
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What is SEPA?
SEPA stands for Single Euro Payments Area. Devised by the European Central Bank and the EC, it is a single payment market in the UK. The advantages of…
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How can I enable / disable Touch ID on my iOS mobile device?
You can enable / disable Touch ID on an iOS device by completing the following steps. From your Barclays app 'Home' screen: To Enable Touch ID Tap 'More'…
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I uploaded a Word document to 'Barclays Cloud It', but when I view it - I see a PDF?
We still have your Word document stored. If you download it, you’ll receive it in the same format you uploaded. We use a standard viewer, to allow you…
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Can I have an overdraft / increase my existing overdraft on my account?
Having an overdraft applied to your account or increasing an existing overdraft is subject to status. Please Contact Us to discuss further.