Online Banking
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How can I view, change or cancel a Future Payment, Standing Order or Direct Debit (Sterling only) via Online Banking?
From your Online Banking Screen: 1. Navigate to Move Money2. Click on Transfers, Standing Orders and Direct Debits 3. Select your account4. Select what…
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How do I cancel an International Payment (BIP) or Same Day Payment (CHAPS) in Online Banking?
On your Online Banking 'Home' Screen: Click on 'Move Money' Click on 'Manage international and same day payments' Select the account you wish to…
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How do I send a same day / CHAPS Payment?
You can self-serve by completing the below steps. From your Online Banking 'Home' screen: Click 'Move Money' - tab across top Click 'Same day payment…
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How can I change a payment beneficiary's details?
To change a beneficiary's details you will need to delete the existing beneficiary and follow the instructions to set up a new beneficiary: On your Online…
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What are your USD routing details?
For inward payments in US dollars only: Provide the remitting bank with your Barclays: Account Number Sort Code SWIFT code US correspondent SWIFT code…
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In payments, what does Pending mean?
This means we’ve started execution of the payment or transfer but the payment has not cleared our payment processes yet.
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How can I see all the services available via my Online Banking?
You can self-serve by completing the following steps: From your 'Home' screen: To begin click any of the tabs - at the top of your 'Home' screen - a list…
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What do I do if I cannot remember my memorable word?
You can log in to Online Banking via PINsentry to change your memorable word if you cannot remember it:1. Under Step 1 enter your surname and your Barclays…
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How do I send a message?
Log in to Online Banking with either PINsentry Card Reader or Mobile PINsentry. You can then access 'Chat' by clicking on the 'Message us' link found…
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Can I make a payment to individuals who don’t have a Barclays account?
Yes. You can make a payment in sterling to any UK account, up to £50,000. You can also make international payments up to an equivalent of £50,000 in…