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What is the difference between the interest amount and interest rate?
The interest amount is the total interest you must pay on the deal. The interest rate is the rate at which the interest is calculated.
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How do I find a document in Barclays Cloud It?
In the Barclays app, you can either manually search through the list of documents: by scrolling on the main screen or use the 'Find' button to search…
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If I change to online statements, can I change back to paper statements?
Yes, you can. To change back to paper statements, complete the following steps:1. Select Profile2. Navigate to Communication Preferences3. Click on…
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How do I give my accounts 'nicknames'?
You can self-serve by completing the following steps. From your 'Home' screen: You can edit the name of your account by hovering over the existing name Click…
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Do you have any login tips?
Your security is our priority. But we also need your help to keep you safe, so please: - Memorise your passcode and memorable word – and keep them secret.-…
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How do I stop an internet banking payment I have made from debiting my account?
If you wish to cancel a payment you have made using Online Banking, please contact us to discuss.
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What is LIBOR?
This is the London Interbank Offered Rate booked for the deal. LIBOR is the average interest rate that leading London banks charge when lending to other…
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In payments, what does carried forward mean?
When completing an online payment, if you see the payment status 'carried forward' please contact us so we can ensure your payment is completed…
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Can I disable Barclays Cloud It?
Barclays Cloud It, is an integral part of the Online Banking service, that can’t be disabled. However, you can remove the link to it, from your Online…
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Should I ever give my PIN online or over the phone?
No. You should only use your PIN in a cash machine or in a Chip and PIN machine, for example when making a purchase in a shop. To pay for things over…