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What is LIBOR?
This is the London Interbank Offered Rate booked for the deal. LIBOR is the average interest rate that leading London banks charge when lending to other…
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Do you have any login tips?
Your security is our priority. But we also need your help to keep you safe, so please: - Memorise your passcode and memorable word – and keep them secret.-…
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Can I send an alert to more than one person, in Barclays Cloud It?
No, you can only send an alert to yourself, using the contact details that you registered Online Banking with.
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When will you process my payment?
Please view our cut off times.
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How do I set up / amend my marketing preferences on Online Banking?
From your Online Banking 'Home' Screen: Click on the 'Profile' icon in the top right of the screen Click on 'Marketing preferences' If needed, you…
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How many days in advance can I arrange a transfer?
You can set up a transfer 365 days in advance. The date you choose is the date the money will leave your account. You can only choose UK banking…
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How can I stop my Debit Card being used in certain types of retailers?
From your Barclays app 'Home' screen: Select 'Cards' under the 'Account Management' section Choose the relevant card - if you have multiple cards - use…
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In payments, what does carried forward mean?
When completing an online payment, if you get the payment status 'carried forward' please contact us so we can ensure your payment is completed without…
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How do tags work in Barclays Cloud It?
Tags help you keep documents organised so they’re easy to find when you need them. You can create and add up to 8 tags to each of your personal documents.…
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I’m trying to stop a cheque via Online Banking but the account I used for the cheque isn’t listed. What should I do?
Please Contact Us, we'll be happy to help.