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What is an auto rollover for Treasury Deposits?
To help you control your deposits with ease, we automatically reinvest – or rollover – your money into a new deal after a set term. You can either…
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Will I be charged for text alerts sent from Barclays Cloud It?
No, all Barclays Cloud It text alerts are free. However, your service provider may charge you for receiving texts when you’re abroad.
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What is the difference between the interest amount and interest rate?
The interest amount is the total interest you must pay on the deal. The interest rate is the rate at which the interest is calculated.
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What if I leave Barclays and have my documents in Barclays Cloud It?
You won’t be able to use Barclays Cloud It if you leave Barclays. If you’re planning to leave, download all your files first. You can download…
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How do I add tags or alerts to my documents in Barclays Cloud It?
Once you’ve saved your document in Cloud It, find your document and edit details. Within 'Edit details' you can add by following on screen instructions: an…
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Can I use Barclays Cloud It if I have Third Party access in Online Banking?
Third party access isn’t possible with Barclays Cloud It.
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How do I give my accounts 'nicknames'?
You can self-serve by completing the following steps. From your 'Home' screen: You can edit the name of your account by hovering over the existing name Click…
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How do I change a statement delivery preference?
You can update your preferences via Online Banking by completing the following steps. From the Online Banking 'Home' screen: Click 'Profile' Click…
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In payments, what does carried forward mean?
When completing an online payment, if you see the payment status 'carried forward' please contact us so we can ensure your payment is completed…
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How can I view my Statements in Online Banking?
Personal clients can view their statements immediately View Statements - From your 'Home screen': Tap on the 'Profile' icon - top right of your screen Under…