What is the difference between the interest amount and interest rate?
The interest amount is the total interest you must pay on the deal. The interest rate is the rate at which the interest is calculated.
What does Debit all charges from the account mean?
This is when all the charges for transferring money are taken from your account.So your recipient will receive the full amount you specified. Important As…
When will you process my payment?
Please view our cut off times.
What does Deduct all charges from the payment mean?
This is when all the charges are deducted from the money you’re transferring.So your recipient will receive less than the amount you specified. Important Since…
How many days in advance can I arrange a transfer?
You can set up a transfer 365 days in advance. The date you choose is the date the money will leave your account. You can only choose UK banking…
What do the charge options mean?
Deduct from the payment By choosing this option we will debit all charges associated with this transfer from the payment you have requested. The…
Can I set up more than one payment type at the same time?
Unfortunately, no. If you want to set up more than one payment or transfer from the same account, you’ll have to do so individually.