How can I change the 'log-out time' of The Barclays app on my device?

Whether you're in the app or have it open, for your security, we'll automatically log you out if you don't use it for a certain amount of time. You can choose how long.

You can change your log-out time by completing the following steps.

From your Barclays app 'Home' screen:

  1. Tap 'More'
  2. Tap 'Settings'
  3. Scroll down for more options
  4. Tap 'App log-out time'
  5. Choose the time option that suits you
  6. If you toggle the slider to 'Off', this means that when you exit the app, you will be logged out immediately
  7. Scroll up and Tap 'Save'
  8. Your auto log-out settings have now been saved

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