Mobile Banking
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Can anyone register for the Barclays app worldwide?
You will need to fulfil all of the following criteria: You need to be aged 16 or over Have a Barclays Sterling current account Have a mobile number registered…
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How can I cancel a Sterling Standing Order?
You can cancel a Standing Order in the Barclays app, by completing the following steps: From the Home screen select 'Pay and Transfer' from the navigation…
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How do I find a document in Barclays Cloud It?
In the Barclays app, you can either manually search through the list of documents: by scrolling on the main screen or use the 'Find' button to search…
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I have more than one Barclays Online Banking profile. Why can't I see them all together in the app?
Due to the complex nature of some accounts, you’ll need a separate device for each, to see each group of accounts. You’ll also need to register a Barclays…
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Can I disable Barclays Cloud It?
Barclays Cloud It, is an integral part of the Online Banking service, that can’t be disabled. However, you can remove the link to it, from your Online…
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How do I pay a saved beneficiary on my Barclays app?
You can self-serve using your Barclays app, by completing the below steps. From your Barclays app 'Home' screen: Tap 'Pay & Transfer' Tap 'Pay a recent…
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What will I be able to view?
You will be able to view and fully transact on the following existing: UK Retail current accounts Sterling current accounts Barclaycard (Retail (UK) products) You…
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Do I have to pay for Barclays Cloud It?
We won’t charge you to use "Barclays Cloud It", but if you’re using the Barclays app, you may be charged by your service provider for accessing the…
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Will I be charged for text alerts sent from Barclays Cloud It?
No, all Barclays Cloud It text alerts are free. However, your service provider may charge you for receiving texts when you’re abroad.
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How do I add tags or alerts to my documents in Barclays Cloud It?
Once you’ve saved your document in Cloud It, find your document and edit details. Within 'Edit details' you can add by following on screen instructions: an…