Mobile Banking
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How can I give my accounts 'nicknames'?
You can add 'nicknames' to your accounts, to personalise and quickly identify them, by completing the below steps. From your Barclays app 'Home' screen: Tap…
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How can I view my Statements in the Barclays app?
You can view your statements via Barclays app by completing the following steps: From your 'Home screen': On your bottom navigation bar tap 'More' Tap…
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How do I make a Future Dated Transfer between accounts on my Mobile Banking app?
You can arrange a future dated transfer between accounts, our handy video guide will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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Can more than one account holder, register the same joint account, with the Barclays app?
Yes. You can each register a joint account on the Barclays app on different phones. You should only register a joint account if the other account…
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I've renamed my accounts in Online Banking. Will they have the same names in the Barclays app?
Account Nicknames 'Account Nicknames' allow you to rename your account names (excluding Barclaycards) in the Barclays app. The Nicknames set within the…
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How do I cancel a Direct Debit in The Barclays app?
If you are looking to cancel a Direct Debit in The Barclays App, this handy video guide will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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How can I turn off / on the cash machine feature, so I am unable / able to withdraw from an ATM?
You can self-serve via the Barclays App by following the below steps: From your Barclays app 'Home' screen: In 'Quick Links' - Tap 'Cards' Scroll…
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How can I amend my Standing Order in Barclays app?
You can amend your Standing Order by completing the following steps: From your Home screen select 'Pay and Transfer' from the navigation bar at the bottom…
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I am having trouble making a payment to my Barclaycard using the Barclays app. Why is this?
Please contact us to discuss by calling +44(0)333 200 1014.
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I can't see all my accounts - but I can see them in Barclays Online Banking.
If you have registered more than one Barclays Online Banking profile, and so view some accounts separately in each, you’ll need to register each of these…