General

  • What is a personal firewall?

    A personal firewall protects your computer. It works as a barrier between your personal computer and the Internet, stopping malicious software from attacking…

  • What is Anti-virus protection?

    Anti-virus software is used to prevent, detect and remove known viruses.   When you use anti-virus software, ensure that you carry out regular software…

  • What is spyware?

    Spyware is a program that can secretly gather information about you while you use your computer.  Spyware can: Slow down your computer Alter your…

  • What are Trojans?

    A Trojan is a malicious ‘hidden’ program that is installed when you download a program you want.  Sometimes a Trojan can cause damage…

  • Why should I be wary of using public computers?

    If you use public computers, including Internet cafés and wireless hotspots, it’s more likely your online details could be compromised.   To…

  • How can I keep my documents safe?

    To keep your personal documents safe: Keep them safely locked away at home or at your bank Contact the issuing organisation immediately if your documents…