General

  • Why should I be wary of using public computers?

    If you use public computers, including Internet cafés and wireless hotspots, it’s more likely your online details could be compromised.   To…

  • What are Trojans?

    A Trojan is a malicious ‘hidden’ program that is installed when you download a program you want.  Sometimes a Trojan can cause damage…

  • How can I keep my personal information secure?

    To keep your personal information secure: Check your credit file frequently This is especially important if you’ve recently removed house, or…

  • What is spyware?

    Spyware is a program that can secretly gather information about you while you use your computer.  Spyware can: Slow down your computer Alter your…

  • How can I keep my passcodes, PINs and memorable words safe?

    To keep your security information safe: Never give personal or account details to anyone who contacts you unexpectedly – even if they claim to be…

  • How can I keep my documents safe?

    To keep your personal documents safe: Keep them safely locked away at home or at your bank Contact the issuing organisation immediately if your documents…