Cards
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How do I view my Debit Card PIN in Online Banking?
You can view your Debit Card PIN immediately in your Online Banking and using your Online Banking, or Barclays app. Via Online Banking You can…
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Do I save money if I use my card in a cash machine abroad that’s part of the Global Alliance?
Yes. What is the Global Alliance? It’s a group of banks, including Barclays, that have agreed you won’t have to pay certain transaction charges…
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How do I use my Chip and PIN card in a shop?
You’ll see a till with a PIN pad, a small device with a keypad, a screen and a slot for your card. You or the shopkeeper will insert your card into…
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How can I avoid card fraud when abroad?
To protect yourself from card fraud: Look after your card Never leave your card in your hotel unless you lock it away in the safe. Swipe your own…
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How do I view my Debit Card PIN in my Barclays app?
You can now self-serve via 'The Barclays app', by completing the following steps: From your 'Home' screen: Tap 'Cards' Tap 'View PIN' Enter your…
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How long will it take to receive my replacement Sterling Debit card?
Delivery will take: Destination Timescale to Receive Card (Production and Postage) UK 3 working days Europe 8 - 12 working days Rest of the…
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How can I keep my cards safe?
To keep your cards safe: Cancel lost or stolen cards immediately Make a list of our emergency numbers and any other card issuers and keep them handy Protect…
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How long will it take to receive my Sterling Debit Card PIN re-advice?
Delivery will take: Destination Timescale to receipt of PIN Re-advice(Production and Postage) UK 5 - 6 working days Europe 7 - 10 working days Rest…
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I've accidently broken / damaged my Barclaycard, how can I request a replacement?
To order a replacement Barclaycard please call our customer services on +44 (0)844 811 9111 or +44 (0)800 587 2104 (Textphone). We’re here to help…
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Can I use Chip & PIN outside the UK?
Yes. Chip and PIN is in many countries worldwide – so you may need your PIN to make purchases abroad. Unlike the UK, you won’t find a PIN unlock…