I am going on holiday, do I need to advise you so that my card will work?
Not anymore. Our fraud detection systems are constantly verifying transactions to ensure your security when you use your debit card abroad. This means that your card is protected from unauthorised use and you don't need to let us know before you travel.
If we think a payment could be high risk, it may be declined so that we can get in touch to check it’s genuine. To help us provide you with the best service, please keep your contact details, including your mobile number, up to date, so we can get in touch with you. If you have any difficulties using your card abroad, you should contact us on the telephone number provided on the back of your debit card, on your statement or online.
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