Banking
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How do I cancel a Direct Debit?
Please send us a written instruction, signed in accordance with the company mandate
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Which services are available to me via Telephone Banking?
You will have access to a wide range of Corporate Services. The services provided have been split into two levels reflecting distinct degrees of security…
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How do I cancel a Sterling Standing Order / regular payment?
Please send us a written instruction, signed in accordance with the Company Mandate.
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How do I apply for Telephone Banking?
You can apply by downloading and completing the application forms
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How often will I receive a Mortgage Statement?
We'll send you a Mortgage Statement annually. This shows: The monthly payments you have made in the past 12 months Your mortgage balance (as at a given…
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What should I do if the contact details are incorrect?
If the contact information is incorrect, please Contact Us to find out how to update with the correct details.
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How do I close one of our company’s accounts?
Please send us a written instruction, signed in accordance with the Company Mandate
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What additional information needs to be included on international payments?
Certain countries require additional information to be supplied in payment instructions to enable the transaction to be completed successfully. Please…