Banking
-
I have ordered a replacement cheque book / paying in book, how long will it take to receive it?
Once the request has been received we will order, process and post it to you within: Location Timescales for Order, Processing & Delivery UK 11…
-
Which services are available to me via Telephone Banking?
You will have access to a wide range of Corporate Services. The services provided have been split into two levels reflecting distinct degrees of security…
-
How do I apply for Telephone Banking?
You can apply by downloading and completing the application forms
-
What should I do if the contact details are incorrect?
If the contact information is incorrect, please Contact Us to find out how to update with the correct details.
-
How do I change a "Direct Debit"or set up a new one?
Unlike standing orders, direct debits are administered by the company you’re paying. So, unfortunately, you can’t set up or change a direct debit through…
-
What additional information needs to be included on international payments?
Certain countries require additional information to be supplied in payment instructions to enable the transaction to be completed successfully. Please…
-
How do I cancel a Sterling Standing Order / regular payment?
Please send us a written instruction, signed in accordance with the Company Mandate.
-
How do I cancel a Direct Debit?
Please send us a written instruction, signed in accordance with the company mandate