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How much does it cost to change currencies?
It’s free to switch currencies between your own accounts. We’ll only charge you if you’re transferring currencies abroad to someone else’s account. See…
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How do I add tags or alerts to my documents in Barclays Cloud It?
Once you’ve saved your document in Cloud It, find your document and edit details. Within 'Edit details' you can add by following on screen instructions: an…
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Can I use Barclays Cloud It if I have Third Party access in Online Banking?
Third party access isn’t possible with Barclays Cloud It.
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How do I change a statement delivery preference?
You can update your preferences via Online Banking by completing the following steps. From the Online Banking 'Home' screen: Click 'Profile' Click…
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How can I view my Statements in Online Banking?
Personal clients can view their statements immediately View Statements - From your 'Home screen': Tap on the 'Profile' icon - top right of your screen Under…
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Can I send an alert to more than one person, in Barclays Cloud It?
No, you can only send an alert to yourself, using the contact details that you registered Online Banking with.
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How many days in advance can I arrange a transfer?
You can set up a transfer 365 days in advance. The date you choose is the date the money will leave your account. You can only choose UK banking…
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Do you have any advice on how to fight fraud?
Please keep your banking details safe and do not divulge them to strangers without reason and checking credentials. If you think you've been the victim…
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How can I keep my documents safe?
To keep your personal documents safe: Keep them safely locked away at home or at your bank Contact the issuing organisation immediately if your documents…
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How do tags work in Barclays Cloud It?
Tags help you keep documents organised so they’re easy to find when you need them. You can create and add up to 8 tags to each of your personal documents.…