Barclays One
-
How can I change my security questions?
Unfortunately, you can’t change your security questions once you’ve set them. Forgotten your security questions? Please contact our Private…
-
How do I contact you about Barclays One?
We are always happy to hear from you. For Barclays One / Online Banking assistance and all your general servicing requirements, please contact your…
-
How can I find a specific statement?
Please log in to Barclays One. Click Documents (top navigation bar). If you know a keyword to help you find the statement you're looking for,…
-
I’ve just made a transaction. Why can’t I see this on Barclays One?
Barclays One doesn’t show your accounts and holdings in real time. Instead, our online service aims to give you information that’s accurate…
-
How can I remove one of my accounts from Barclays One?
Please contact your Private Banker. They’ll happily remove the account from Barclays One for you.
-
What should I do if a transaction is missing on my statement?
We’re sorry that a transaction is missing. Please contact our Private Bank Client Services on +44 (0) 207 574 3001. We are available…
-
How can I change my Barclays One password?
Please log in to Barclays One. Click Preferences (top right). Click Change your Password (left) Enter your current password Enter your new password Re-type…
-
How do I change my e-statements back to paper statements?
Please log in to Barclays One. Click Preferences (top right) Click Document delivery options (left, second down). To the right of the account…
-
What’s the best type of password to use?
Please choose a password that’s secure but memorable. For security, you should pick a password that you only use for Barclays One. It must also: Have…
-
How do I subscribe to Barclays research?
Please log in to Barclays One. Click Research (top navigation bar). Click Subscription options (top right). You can choose for research to be sent…