How do I change my e-statements back to paper statements?
- Please log in to Barclays One.
- Click Preferences (top right)
- Click Document delivery options (left, second down).
- To the right of the account you want paper statements for, you’ll see Online.
- Click the arrow to the right of Online.
- If you find it hard to read small print, please click Paper statement (large print). If you prefer our usual sized print, please click Paper statement (usual print). You can also opt to receive Braille.
- Scroll down and choose Paper Statement for every account you want paper statements for.
- Scroll down and click Save document options (blue, bottom right).
- You’ll see a tick and a message that says: Updated.
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