Queries
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Can I borrow money to buy property abroad?
Yes – Depending on your circumstances and in which country you are wanting to buy property. We lend for UK, Isle of Man, Jersey or Guernsey properties…
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Can I change the date of my mortgage repayments?
Yes – you can. However, you’ll be charged for the extra daily interest for the first month. For example, if you’ve moved your payment…
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How can I find out the balance left on my mortgage?
We can tell you the balance you have left on your mortgage over the phone. Call us on +44 (0) 1624 684 305. Please tell us if you are looking for…
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What is an early repayment charge or redemption penalty?
This is a fee you may incur if you pay off all, or part, of your mortgage earlier than agreed. Not all mortgages feature these charges.Your annual mortgage…
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How can I obtain a certificate of interest for my mortgage?
You can Contact Us and we will send your mortgage certificate of interest to you through the post. Please note, if you are a resident of Jersey, Guernsey…
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How often will I receive a mortgage statement?
We'll send your mortgage statements annually. This will show:The monthly payments you've made in the last twelve months Your mortgage balance (at a given…
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My personal details have changed and I have a mortgage with you. What should I do?
Please let us know as soon as you can. Call us on +44 (0) 1624 684 305. If you are experiencing financial difficulties, there are a number of different…
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I'm thinking of remortgaging, what do I do?
To find out more about moving your mortgage to us, click on the relevant link below International clients Further information Local Island clients…
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I am thinking of moving house. What mortgages do you offer?
We offer a range of mortgages for home movers. International clients Find out more Local Island clients (Jersey, Guernsey, IOM) Find out more