Barclays One
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How do I make a complaint about Barclays One?
We’re so sorry you’re unhappy with Barclays One. We’d like to rectify any problem as soon as possible. Please tell your private banker…
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Can I subscribe to research using a different email address?
Sorry, you can’t. If you’d like to change your email address, please contact your Private Banker.
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How can I download my account information?
Please log in to Barclays One. Click Wealth Summary (top, right of Home). Find the statement you want to export. Click the Export icon…
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How do I print a statement?
Please log in to Barclays One Click Documents (top middle). Scroll down to find the statement you want to print. Click on the name of the statement. Click…
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What should I do if I’ve forgotten my password?
Please click this link: Have you forgotten your password? Follow the step-by-step instructions on the login screen to reset your password. Still having…
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How do I register for Barclays One?
Please contact your Private Banker or Private Banking Client Services Office on +44 (0)207 574 3001, who’ll happily help you register. We are available…
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Why is the information on Barclays One different from my paper report?
There could be several reasons, for example: The information may be from a different time - Barclays One normally shows you information that’s accurate…
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Why can’t I open your research articles?
Our research articles are PDFs – and you need the latest version of Adobe Acrobat Reader to open them. Get the latest Adobe Acrobat Reader. Trouble opening…
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Barclays One is down. Whom should I contact?
We’re so sorry for any inconvenience. Please contact our Private Bank Client Services on +44 (0) 207 574 3001. We’ll do our best to get…
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How can I receive alerts to tell me I’ve got a new statement?
Please log in to Barclays One. Click Preferences (top right). Click Set document alerts (left of screen). Choose how frequently you want alerts by…