Banking
-
What are the opening hours for your Guernsey Branch?
Our Guernsey Branch is open during the following times: Day Opening Hours Monday 08.30 - 16.00 Tuesday 08.30 - 16.00 Wednesday 09.30 - 16.00 Thursday 08.30…
-
How do I order foreign currency?
You can order foreign currency Commission-free from Barclays by calling: 0345 072 2222 Please note: This service is only available if you have a correspondence…
-
Can I post you a cheque to pay into my International Bank Account?
Yes. Please send cheques with a completed paying in slip to us. If you do not have a paying in slip, please write the sort code and account number of the…
-
How do I change the frequency of my statements?
There are several options you can choose from, to change your Statement Frequency: Via Online Banking You can self-serve by completing the following…
-
What is the difference between a Standing Order and a Direct Debit?
With Standing Orders, you are giving your bank or building society an instruction to pay a certain individual / institution's bank account a set sum at…
-
I would like to request a same day payment using 'CHAPS', when does the request need to be received?
A CHAPS payment is a same day Sterling transfer to another bank, or branch in the UK, Channel Islands and the Isle of Man. All 'CHAPS' payment requests…
-
I have ordered a replacement Cheque book, how long will it take to receive it?
Once the request has been received we will order and post it to you: Location Timescalesfor Receipt UK 11 - 17 working days Europe 13 - 21…
-
Somebody who lives outside of the UK (Isle of Man or Channel Islands) would like to send me some money, what information do I need to give them?
You’ll need to provide the sender with some details. Your bank sort code number Your account number and/or your IBAN. Your IBAN can be found on the…
-
What are the Opening Hours for your Jersey Branch?
Our Jersey branch is open: Days Opening Hours Monday to Friday 09.30 - 16.00 Saturday Closed Sunday Closed
-
I’ve ordered a Credit book for the first time with you, how long will it take to receive it?
It will take us 5 to 10 working days to produce your Credit book. We’ll then post it to you. Location Production After Production Timescales…