Banking
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How much notice do I need to give to arrange a Cash Collection?
Ideally, please let us know 5 working days before (but as a minimum, at least 2 days before), you want to collect the money.
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I have recently married and I need to change my name on my bank accounts; how can I do this?
To change the name on your accounts, we require a signed letter with proof of the name change (e.g. marriage certificate, court order). Please send the…
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What services do you have for disabled clients?
We have a range of services, including statements in Braille or large print and brochures in Braille, large print or audio. To find out more…
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What additional information needs to be included on international payments?
Certain countries require additional information to be supplied in payment instructions to enable the transaction to be completed successfully. Please…
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How can I receive a copy of a cheque?
If you wish to obtain a copy of a cheque that has already been debited from your account, please contact us to order.
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Do you have a Smartphone Mobile Banking App?
Yes, it is called "the Barclays app" and you will be able to download this from your app store via your mobile.
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What interest rate am I currently receiving?
Please refer to our Interest Rates.