Banking
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How can I get a replacement chequebook and/or paying-in book?
We’ll automatically send you chequebooks and paying-in books when your current one(s) near completion. Alternatively: Please use Online Banking…
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Private Banking Client
For Wealth Online Banking assistance and all your general servicing requirements, please contact our Private Banking Clients Servicing office on the following…
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What is a paying-in book?
A paying-in book contains a number of paying-in slips which include details to identify your bank account. You complete one each time you want to…
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What do the abbreviations / icons mean on my statement?
Any abbreviation / icon which appears next to a transaction on your statement will appear with an explanation, above your transaction listing. If you require…
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How can I update my personal details?
You have several options to change your address, telephone number and email address via Online Banking, Barclays app or by telephone: Via Online…
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I have been given a cheque by someone whose bank is outside of the UK, can I still pay this into my account?
A foreign cheque, one drawn on a bank outside of the UK, can be paid into your account using services called 'Negotiation' or 'Collection'. You do this…
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What are the opening hours for your Isle of Man Branches?
Please note: In light of recent Government announcements, our branches remain open for business to serve you.As we continue to ease back toward our usual…
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How long will it take to update my information?
We’ll usually update your details within five working days. It all depends on your request.
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How do I download a Statement on my account?
You have several options available to Download a Statement: Via Online Banking Available immediately On your Online Banking Screen, follow the…
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How long will it take to set up a Standing Order?
From receipt of the instruction, it should take 2 working days to set up your Standing Order Mandate. There are a number of options available to clients…