Payments
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What is the start date of an option?
The start date is when you can begin to exercise your option to buy the shares.
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How do I stop an internet banking payment I have made from debiting my account?
If you wish to cancel a payment you have made using Online Banking, please contact us to discuss.
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What is the maturity date?
The maturity date is the last date you can exercise your option.
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For foreign exchange deals, what does the remaining balance mean?
This is the amount left if the deal hasn’t been fully exercised.
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What is the difference between the interest amount and interest rate?
The interest amount is the total interest you must pay on the deal. The interest rate is the rate at which the interest is calculated.
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How do I make a payment to His Majesty's Revenue & Custom's (HMRC) - for amounts over £50,000 to £100,000
If you have registered for our text message service via your online banking, you will be able to complete the transfer by following the below steps: Please…
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What is LIBOR?
This is the London Interbank Offered Rate booked for the deal. LIBOR is the average interest rate that leading London banks charge when lending to other…
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What do the charge options mean?
Deduct from the payment By choosing this option we will debit all charges associated with this transfer from the payment you have requested. The…
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When will you process my payment?
Please view our cut off times.
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Can I set up more than one payment type at the same time?
Unfortunately, no. If you want to set up more than one payment or transfer from the same account, you’ll have to do so individually.